Connect with Care Continuity
Improved referral completion and follow up adherence
Reduced avoidable utilization and readmissions
Better specialist access and capacity utilization
Increased retention of high value downstream care
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More than 3 million patients navigated in 10+ years
Featured Patient Story
When Home Health Services Never Arrived
“We assumed home health would show up after the hospital, but when no one came, we were confused about the care plan. Knowing a navigator was looking out for ...”
Patient discharged to home after inpatient stay
Care plan included Home Health visit at 24 hours
Home Health agency never showed up
Navigator call at 48 hours revealed the barrier
Readmission risk escalated and resolved immediately
Featured Customer Story
Connecting Valuable ED Discharges with In-Network Specialist Care
“Care Continuity has transformed our ED discharge volumes into downstream contribution margin for key services lines, while also reducing ED returns. ...”
15,000 ED discharges every month
23% have specialist recommendations (but no referral order)
ED patients yield 2X average downstream revenue
In-Network Referral Completion increased to 88%
ED Return Rate decreased by 30% for high-risk ED discharges
About Care Continuity
Get to know our mission and why we believe care transitions should be seamless for everyone involved.
Leadership Team
Meet the visionary leaders driving innovation and excellence in patient navigation and experience.
Careers
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