Close the loop on follow-up care across your health system
We help patients and health systems navigate the uncertainty of follow-up care recommendations, scheduling logistics and provider network alignment.
100
Hospitals, ACOs, and health plans use Care Continuity
3M
Patients have been helped in 10+ years
50%
Average increase to in-network referrals
30%
Average reduction to preventable readmissions
Built for every stakeholder in the Care Journey
AI prioritizes care. Experts make it happen.
Care Continuity pairs AI workflow prioritazation with expert navigators who handle outreach, scheduling, and escalation to keep follow-up care on track.
Parse unstructured data to capture all follow-up details
Stratify patients and predict downstream outcomes
Optimize work queues for smarter navigation decisions
Engage patients through their preferred channels
Coordinate patients & providers to close follow-ups
Track clinical & financial outcomes across care journey
Ready to close the loop on follow-up care? Let’s connect.
CAre Continuity Solutions
Modular solutions designed around your network priorities
Care Continuity offers flexible navigation and intelligence solutions that fit alongside existing workflows while delivering measurable impact across the care continuum.
Referral IQ
Prioritize specialty referrals to protect downstream procedures and optimize appointment capacity.
Readmission IQ
Proactively navigate select inpatient discharges to reduce avoidable readmissions.
Featured Patient Story
The True Cost of Home Health Services That Never Arrived
“We assumed home health would show up after the hospital, but when no one came, we were confused about the care plan. Knowing a navigator ...”
Patient discharged to home after inpatient stay
Care plan included Home Health visit at 24 hours
Home Health agency never showed up
Navigator call at 48 hours revealed the barrier
Readmission risk escalated and resolved immediately
Featured Customer Story
Connecting Valuable ED Discharges with In-Network Specialist Care
“Care Continuity has transformed our ED discharge volumes into downstream contribution margin for key services lines, while also reducing ED returns. ...”
15,000 ED discharges every month
23% have specialist recommendations (but no referral order)
ED patients yield 2X average downstream revenue
In-Network Referral Completion increased to 88%
ED Return Rate decreased by 30% for high-risk ED discharges
More than 3 million patients navigated in 10+ years
After more than a decade, Care Continuity has navigated more than 3 million patients, partnering with the nation’s leading health systems and healthcare organizations to successfully continue care journeys.
We believe care transitions should be seamless for everyone involved.
Care Continuity partners closely with health systems to turn care alignment into tangible operational and financial outcomes.
Improved referral completion and follow up adherence
Reduced avoidable utilization and readmissions
Better specialist access and capacity utilization
Increased retention of high value downstream care
Turn network alignment into measurable growth
See how Care Continuity helps health systems close the loop on patient care and unlock the full value of their provider networks.
About Care Continuity
Get to know our mission and why we believe care transitions should be seamless for everyone involved.
Leadership Team
Meet the visionary leaders driving innovation and excellence in patient navigation and experience.
Careers
Join our team and help revolutionize patient care with cutting-edge solutions and compassionate service.
