Referral IQ

Smart prioritization of specialist referrals

Referral IQ enables health systems to transform routine referrals into strategic growth opportunities - optimizing specialist capacity, prioritizing the right patients, and capturing more downstream revenue opportunities.
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95%
Unprioritized referrals typically flagged as ‘routine’
26%
Reduction in avoidable inpatient stays and ED visits
32%
Reduction in median time to appointment for highest priority patients
The Strategic Challenge

No effective prioritization

Every health system faces the same daily operational pressure: matching thousands of specialist referrals, labeled as “routine,” with limited appointment capacity.

A first-in-first-out approach to scheduling results in:

Missed or delayed specialist follow up after discharge
Fragmented care across unaffiliated providers
Readmissions occurring outside your facilities
Limited insight into downstream procedure opportunities
The Untapped Opportunity

Smart referral scheduling

We combine predictive modeling and data analytics to identify valuable referral opportunities and prioritize referral scheduling work queues:

What becomes possible:

Close gaps in follow up and improve timeliness of care
Identify out of network utilization patterns
Surface external readmissions and ED returns
Actively monitor where downstream procedures occur
The Referral IQ Solution

Transform routine referral scheduling into a strategic growth engine.

The result is simple. Scheduling teams work the same queues, but now guided by predictive intelligence instead of referral date alone.

Learn more about how you can optimize your specialist capacity

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How Referral IQ works

The Business Case

Turn routine referrals into strategic opportunities

For health systems focused on building an aligned provider network, Referral IQ maximizes that investment by optimizing how specialist referrals flow through the network.

Clinical Quality

Ensure highest-need patients get seen first

Identify and proactively intervene with high-risk patients before adverse events occur.

Reduce avoidable visits

Identify patient risks early, eliminate transition gaps and intervene before issues escalate.

Improve patient satisfaction

Enable faster access to care,, streamline the care journey and reduce friction in the care experience.

Financial Impact

Increase downstream revenue capture

Retain high-value referrals and ensure the right patients are directed to appropriate specialists.

Improve network integrity

Align referrals with in-network providers and reinforce consistent, coordinated care pathways

Improve specialist office efficiency

Reduce no-shows, ensure appointment slots are filled with the right patients.

Transform Routine Referrals Into Strategic Growth

Care Continuity enables health systems to optimize specialist capacity, prioritize the right patients, and capture more downstream value across the network.
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